Past Incidents

Hosting UK will be carrying out a planned infrastructure migration, moving services from our North Wales data centre to our Tier 3 Maidenhead data centre.

Impact

During the maintenance window:

Dedicated servers hosted in our North Wales data centre will be powered down and unavailable while they are physically relocated. Affected shared hosting platforms will also be temporarily unavailable while migration activities are completed. Websites, email services, databases, and other hosted services on affected platforms may experience downtime. Services may be unavailable for the entire maintenance window, although we expect many services to be restored sooner where possible.

Updates to follow

We are performing maintenance on our Client Area system. During this maintenance the client area may be unavailable.

Should you need any assistance during this. please contact our team via chat at https://hostinguk.net/contact

We are performing system maintenance and migration on the Mail9 , Mail5, mail7 and mail.netenergy servers.

During this maintenance, services may be offline while we transfer to new systems.

We are performing maintenance on mailfilter.hostinguk.net. During this the panel will be unavailable.

Email delivery is unaffacted and will continue to be delivered as normal.

We are aware of connectivity issues impacting some customers in our Manchester data centre. We have notified the on call teams and investigations are underway.

Once more information is known, we will provide further updates here.

Apologies for the inconvenience this may be causing you currently.

Engineers are working to resolve a hardware fault on the lightning.xssl.net server, also known as mirage.xssl.net