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All systems are operational

Past Incidents

Saturday 13th June 2026

lightning / mirage .xssl.net Offline

Engineers are working to resolve a hardware fault on the lightning.xssl.net server, also known as mirage.xssl.net

The failed module ha... 1 day ago We have identified t... 1 day ago

Friday 12th June 2026

Connectivity issues reported for customers in Manchester

We are aware of reports of some services in our Manchester data center not operating as expected. An investigation has been launched to identify the cause of this issue.

If you believe you may be impacted, please open a support ticket from within your account at https://billing.hostinguk.net

We apologise for any inconvenience this may be causing currently.

Further updates to follow.

All services have no... 2 days ago

Wednesday 10th June 2026

System Maintenance webmail.netenergy.uk

We are performing system maintenance on the webmail.netenergy.uk server to run critical software updates. Services will be offline for a short period.

Due to errors with t... 3 days ago
System Maintenance Mail4, Mail6

We are performing system maintenance on the mail4/mail6 server to migrate to upgraded hardware. Services will be offline for a short period.

All maintenance is n... 3 days ago The maintenance has... 3 days ago
Issues on customer portal

We are aware of issues affecting customer's ability to submit support tickets via the HostingUK customer portal. If you have any urgent issues, please use the Live chat and one of the team will be able to assist further.

We will be back in touch as soon as we have an update on this.

The issue now appear... 4 days ago
mail.myhostcp.com Critical System Maintenance

We are currently peforming critical system updates on the mail.myhostcp.com server. Service will be offline while this is completed.

We apologies for any inconvenience caused.

The Maintenance is c... 4 days ago

Tuesday 9th June 2026

System Maintenance mailfilter.hostinguk.net

We are performing maintenance on mailfilter.hostinguk.net. During this the panel will be unavailable.

Email delivery is unaffacted and will continue to be delivered as normal.

Service are now back... 4 days ago
Issues affecting cPanel11

We are working on a fault with the cPanel11 server.

The server is running a filesystem check, expected to complete with 1 hour.

services have been r... 5 days ago

Sunday 7th June 2026

Support Ticket Maintenance

We are conductiing maintenance on our Support Ticket system from 19:00 BST lasting up to 1 hour.

During this time, raising and viewing support tickets will be unavailable. Should you need to contact us, please use out live chat function at https://billing.hostinguk.net/ .

All maintenance is n... 6 days ago The maintenance is c... 6 days ago