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Some systems are experiencing issues

Past Incidents

Tuesday 10th November 2026

NUMA-TEST-SCHED

m

NUMA-T2

x

Thursday 5th November 2026

mail5.hostinguk.net - 550 Relay is not allowed

We are aware of an issue affecting the Mail5 platform, and our team is currently investigating it. We will provide a further update as soon as the issue has been resolved. Thank you for your patience in the meantime.

Wednesday 4th November 2026

Issue on Lightning.xssl.net

We are aware of an issue on Lightning.xssl.net

We have our senior engineers on the issue and we will be back in touch as soon as we have an update on this.

We apologies for any inconvenience caused here.

Tuesday 3rd November 2026

Scheduled Maintenance - Security Update (cPanel and Plesk)

Security Advisory: Plesk and cPanel Platform Updates

Monitoring

We are applying the latest security and maintenance updates across our Plesk and cPanel hosting platforms.

These updates address critical security vulnerabilities and include updates to underlying software components to ensure the continued security, stability, and reliability of hosted services.

Key Information

Critical security fixes are included within these platform updates. Some updates may regenerate web server configuration files as part of the maintenance process. Customers using custom web server or virtual host configurations should review their settings following the completion of maintenance. Platform-specific fixes and security updates have also been applied, including updates to MariaDB packages addressing known vulnerabilities such as CVE-2026-92262. Windows-based Plesk environments have also received updates relating to code-signing certificate validation.

Managed Customers

Our Infrastructure Team is applying these updates to managed and shared hosting services in accordance with our standard maintenance procedures. No action is required from customers on these platforms.

Unmanaged Customers

Customers who manage their own Plesk or cPanel servers are strongly encouraged to review and apply all recommended security updates as soon as possible to ensure their environments remain protected against known vulnerabilities.

We will provide further updates if any additional action is required.