Stickied Incidents

Wednesday 16th July 2025

We're aware of an issue in our data centre in North Wales

We're aware of issues within DC8 that is affecting dedicated services as well as the client area and support panel.

We have our senior engineers investigating the issue and we will provide further updates as soon as we have them.

We apologise for any inconvenience this has caused you.

Issue has been resol... 2 days ago We can confirm that... 3 days ago We are aware that th... 3 days ago Although services ar... 3 days ago Services have been r... 3 days ago Services have been r... 3 days ago Still experiencing i... 3 days ago

Friday 11th July 2025

TX1 DC - Network Issues

We're aware of some issues with our USA TX1 Racks, we're currently investigating the issues.

Updates will be provided as we get more information.

Tuesday 8th July 2025

plesk89.hostinguk.net - Upgrades

We are upgrading some services on plesk89, expect some short downtime of the Plesk Panel. Will be upgrading from Maria 10.3, to Maria 11.4

Any issues, please feel free to reach out

Upgrade completed. 1 week ago

Past Incidents

Friday 18th June 2021

Xssl.net

Engineers are working to resolve an issue with the xssl.net zone.

We have fixed the fa... 4 years ago

Ns1.quick-hosts

Engineers are working to resolve an issue with the ns1.quick-hosts.com nam server.

This does not impact any service to customer as there are 2 further name servers in place.

The server is back o... 4 years ago

Thursday 17th June 2021

Mysql02/mysql03 issues

We're currently investigating an issue on the host for the MySQL servers mysql02.myhostcp.com & mysql03.hostinguk.net.

At this time databases are unavailable. We will post updates as they are progressed.

The server is now ba... 4 years ago

Tuesday 15th June 2021

Plesk83 MySQL maintenance

Tonight we will be carrying out some maintenance on the local MYSQL instance running on Plesk83.hostinguk.net. This shouldn't cause disruption to websites, but may impact email for a couple of minutes.

Your patience is appreciated.

The scheduled mainte... 4 years ago